
Coming Soon MFM Health Express: Opening September 29 in Middleton, MA
We’re excited to bring you MFM Health Express, our new same-day care center designed for fast, high-quality urgent care in Middleton, MA. Located at 147 S. Main Street, across from Richardson’s Ice Cream, it’s a convenient option for non-emergency medical needs.
Appointments & Walk-Ins
You can book an appointment online up to 72 hours in advance, but it’s not required. We’re happy to see walk-ins on a first-come, first-served basis.
MFM Health Express Hours:
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Weekdays (Mon‑Fri): 8:00 AM–6:00 PM
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Weekends & Holidays: 8:00 AM–12:00 PM
On-Site Services
We’ve made it easy to get the answers you need.
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X-rays
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Lab testing and phlebotomy
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COVID and rapid testing (via drive-through)
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Diagnostic imaging, including ultrasounds, echocardiograms, and DEXA scans
Urgent Care Services at MFM Health Express in Middleton, MA
If you have any severe symptoms, such as severe abdominal pain, chest pain, shortness of breath, or any sudden weakness or facial drooping, please do not book online and call the office or seek emergency medical attention. If you are experiencing suicidal thoughts, please do not book online and call 911.
Illness Care
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Cold, flu, and viral infections
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Fever management
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Strep throat and sore throat treatment
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Ear infections and ear pain
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Sinus infections
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Pink eye and other minor eye infections
Injury Care
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Sprains and strains
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Minor cuts and lacerations (including sutures and wound care)
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Minor burns
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Fracture evaluations (including X-rays)
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Removal of foreign objects (splinters, etc.)
Skin Conditions
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Rashes, hives, and skin irritation
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Minor abscesses and boils
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Insect bites and stings
Preventative and Screening Services
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Vaccinations (seasonal flu shots, tetanus, etc.)
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Work injury evaluations
Other Common Needs
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Urinary tract infections (UTIs)
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Abdominal pain (non-emergency)
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Nausea, vomiting, and diarrhea
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Mild asthma and allergy flare-ups
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STD testing and treatment
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On-site lab testing (strep, flu, and more)
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COVID-19 testing
MFM Health Express Location
147 S Main Street, Middleton, MA 01949
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How do I know if my insurance was billed correctly?Once your insurance has been billed, you will receive an Explanation of Benefits (EOB) from your insurance company. This document explains what services were billed, how much your insurance covered, and any remaining balance that you may owe. If you have any questions or feel there was an error, please contact our billing office.
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Can I set up a payment plan for my bill?Yes, we offer flexible payment plans to help patients manage their medical bills. Please contact our billing department to discuss available options.
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Who do I contact if I have questions about my bill?For any billing inquiries, you can reach our billing department. Our team is happy to assist with any questions regarding charges, insurance, or payment options.
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What should I do if my insurance information has changed?If your insurance information has changed, please notify us as soon as possible to ensure accurate billing. You can update your insurance details by contacting our billing office.
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What happens if my insurance denies a claim?If your insurance denies a claim, you will receive a notification explaining the reason for the denial. Our billing department can assist you in understanding the reason for the denial and provide guidance on how to appeal the decision if necessary. You may also be responsible for the balance if your insurance company does not cover the service.
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Do you bill secondary insurance?Yes, if you have secondary insurance, we will submit claims to both your primary and secondary insurance providers. Please ensure we have up-to-date information for all of your insurance plans.
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Why do I have to pay a copay if I already met my deductible?Your deductible is the amount you need to pay out-of-pocket before your insurance starts covering certain services. However, copays are separate fees required for specific services, such as office visits or specialist consultations, and are often required regardless of whether you’ve met your deductible. Please contact your insurance company for more information about your out-of-pocket payment responsibilities.
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Why am I receiving multiple bills for one visit?You may receive separate bills for different services provided during your visit. For example, a lab test or imaging service may be billed separately from your MFM Health office visit. If you have any questions about specific charges for services you received at an MFM Health location, feel free to contact our billing office for clarification. If your MFM Health provider orders testing or imaging at an external, non-MFM Health facility, those services will be billed separately by the outside provider. For any questions or concerns regarding bills for these services, please contact the billing department of the external facility directly.
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Can I receive an estimate for my out-of-pocket costs before my visit?Yes, we can provide a cost estimate for many services. Please contact our billing office before your visit to request an estimate based on your insurance plan and the services you may need.
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How can I dispute a charge on my bill?If you believe there is an error on your bill, please contact our billing department as soon as possible. We will review the charges and work with you and your insurance company to resolve any discrepancies.
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Will I be billed for missed appointments?Yes, missed appointments without proper notice may result in a fee. We ask that patients cancel or reschedule at least 4 hours in advance to avoid being charged for a missed visit. Please see our No Show/Late Arrival policy for more information.
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Why do I have to pay out-of-pocket when my insurance didn’t cover the full amount?Insurance companies have coverage limitations based on your specific plan. If a service is not fully covered, or if it’s considered out-of-network, you may be responsible for the remaining balance. Our billing team is happy to help clarify what your insurance covers and for what portion you are responsible.
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Why did I receive a bill for my annual exam?You may have received a bill for your annual exam because certain services performed during the visit may not be covered under your preventive care benefits. Annual exams are typically covered in full as preventive care; however, if additional issues were addressed, such as new concerns, chronic condition management, or diagnostic tests, these may fall outside of preventive coverage and be billed separately. For a detailed explanation of what may impact your bill, visit our blog post here: Why Did I Get a Bill for My Annual Exam?