Our Laboratory Services
MFM Health’s on-site lab, in collaboration with Labcorp, offers a wide range of tests for preventive and diagnostic care. Our experienced laboratory professionals handle each sample with care, ensuring fast and reliable results.
Blood Tests
Includes Complete Blood Count (CBC), metabolic panels, lipid profiles, and glucose tests for routine monitoring.
Urinalysis
For diagnosing infections, assessing kidney function, and identifying other health indicators.
Thyroid Function Tests
Comprehensive testing to evaluate thyroid health.
Hemoglobin A1c
An essential test for managing diabetes and monitoring blood sugar control.
Infectious Disease Testing
Includes testing for strep throat, flu, and other common infections.
Specialized Testing
Labcorp provides access to a wide range of specialized diagnostics tailored to your healthcare needs.

Booking and Insurance
-
A provider order and appointment are required for most lab services. We are often able to accommodate same-day appointments if your test is urgent.
-
We accept a wide range of insurance plans. If you have billing questions, our team is here to help.

Check-In
-
Arrive a few minutes early to check in, and our staff will direct you to the lab area.
-
Appointments are required, and same-day appointments may be available to meet urgent testing needs. One of our Patient Care Representatives can assist with booking your appointment.

During the Test
-
Our trained technicians will perform the sample collection, which may include a blood draw or urine sample, depending on your test.
-
For certain tests, such as fasting blood work, we’ll provide specific instructions during scheduling.

After the Test
Your provider will receive results promptly and will reach out to discuss them, or you can access them through our patient portal. Review estimated timelines below.
What to Expect During Your Lab Visit
Our lab is designed with patient convenience and comfort in mind. Here’s what to expect during your lab visit:
-
How do I know if my insurance was billed correctly?Once your insurance has been billed, you will receive an Explanation of Benefits (EOB) from your insurance company. This document explains what services were billed, how much your insurance covered, and any remaining balance that you may owe. If you have any questions or feel there was an error, please contact our billing office.
-
Can I set up a payment plan for my bill?Yes, we offer flexible payment plans to help patients manage their medical bills. Please contact our billing department to discuss available options.
-
Who do I contact if I have questions about my bill?For any billing inquiries, you can reach our billing department. Our team is happy to assist with any questions regarding charges, insurance, or payment options.
-
What should I do if my insurance information has changed?If your insurance information has changed, please notify us as soon as possible to ensure accurate billing. You can update your insurance details by contacting our billing office.
-
What happens if my insurance denies a claim?If your insurance denies a claim, you will receive a notification explaining the reason for the denial. Our billing department can assist you in understanding the reason for the denial and provide guidance on how to appeal the decision if necessary. You may also be responsible for the balance if your insurance company does not cover the service.
-
Do you bill secondary insurance?Yes, if you have secondary insurance, we will submit claims to both your primary and secondary insurance providers. Please ensure we have up-to-date information for all of your insurance plans.
-
Why do I have to pay a copay if I already met my deductible?Your deductible is the amount you need to pay out-of-pocket before your insurance starts covering certain services. However, copays are separate fees required for specific services, such as office visits or specialist consultations, and are often required regardless of whether you’ve met your deductible. Please contact your insurance company for more information about your out-of-pocket payment responsibilities.
-
Why am I receiving multiple bills for one visit?You may receive separate bills for different services provided during your visit. For example, a lab test or imaging service may be billed separately from your MFM Health office visit. If you have any questions about specific charges for services you received at an MFM Health location, feel free to contact our billing office for clarification. If your MFM Health provider orders testing or imaging at an external, non-MFM Health facility, those services will be billed separately by the outside provider. For any questions or concerns regarding bills for these services, please contact the billing department of the external facility directly.
-
Can I receive an estimate for my out-of-pocket costs before my visit?Yes, we can provide a cost estimate for many services. Please contact our billing office before your visit to request an estimate based on your insurance plan and the services you may need.
-
How can I dispute a charge on my bill?If you believe there is an error on your bill, please contact our billing department as soon as possible. We will review the charges and work with you and your insurance company to resolve any discrepancies.
-
Will I be billed for missed appointments?Yes, missed appointments without proper notice may result in a fee. We ask that patients cancel or reschedule at least 4 hours in advance to avoid being charged for a missed visit. Please see our No Show/Late Arrival policy for more information.
-
Why do I have to pay out-of-pocket when my insurance didn’t cover the full amount?Insurance companies have coverage limitations based on your specific plan. If a service is not fully covered, or if it’s considered out-of-network, you may be responsible for the remaining balance. Our billing team is happy to help clarify what your insurance covers and for what portion you are responsible.
-
Why did I receive a bill for my annual exam?You may have received a bill for your annual exam because certain services performed during the visit may not be covered under your preventive care benefits. Annual exams are typically covered in full as preventive care; however, if additional issues were addressed, such as new concerns, chronic condition management, or diagnostic tests, these may fall outside of preventive coverage and be billed separately. For a detailed explanation of what may impact your bill, visit our blog post here: Why Did I Get a Bill for My Annual Exam?
Timing of Lab & Diagnostic Results
At MFM Health, we aim to provide timely and accurate test results. Below is an overview of result timelines and additional details to keep in mind:
Lab Results
General Timeframes:
-
Routine Bloodwork: Typically 1–2 business days
-
Thyroid and Metabolic Panels: Typically 2–3 business days
-
Hemoglobin A1c and Diabetes Testing: Typically 1–2 business days
-
Infectious Disease Testing: Same-day for urgent tests, otherwise 1–2 business days
-
Specialized Testing: Varies; our lab team will inform you of the expected timeframe
Lab Processing Times:
-
Tests processed at MFM Health: Results available within 5 days
-
Tests sent to Labcorp: Results typically take 7 days.
-
Stool Samples: Results can take at least 1 week, potentially faster if processed at a Beverly Hospital location
-
Pap Smears: Results are generally available within 1–2 weeks
Lab results sent to the portal may say they are within normal limits, but you will see a slight abnormality in the value. There are many scenarios where those abnormalities are still within normal limits. If you have specific questions or concerns, we encourage you to send a portal message to your provider.
Pathology Results
General Timelines:
-
Fine needle biopsies (thyroid): Results may take 7 days for results to be reviewed and shared.
-
Skin biopsies: Results take 7 days to be reviewed and shared
-
Colon or esophageal biopsies: Results may take up to 15 business days
-
Affirma/Thyroseq Testing: If performed alongside a thyroid biopsy, this may take 2-4 weeks to be reviewed and shared


Getting Your Results: Process and Expectations
Our goal is to ensure you receive your results promptly, with thorough review and follow-up care as needed. Here are a few things to keep in mind:
-
Providers review all test results before discussing them with patients. However, labs such as Labcorp, Quest, or hospitals may send results directly to you before they are reviewed by your provider.
-
We ask patients not to call about results already received from the lab. Your provider will review and communicate their interpretation as soon as possible.
-
Patient Portal: For the fastest access to provider-reviewed results, we encourage patients to use the portal.
Important Notes:
-
Test results are prioritized by urgency, with critical results addressed first.
-
Occasionally, portal results may indicate slight abnormalities that are still within normal limits. If you have questions or concerns, please send a portal message to your provider.

On-site Lab & Diagnostic Services at MFM Health in Middleton, MA
At MFM Health, our on-site lab in Middleton, powered by Labcorp, makes getting essential tests easy and efficient. From routine bloodwork to specialized diagnostics, we’re here to support your healthcare needs with accuracy and quick results. Most tests require an appointment and provider order, and we can often accommodate same-day requests for urgent needs.
QUICK LINKS